This is the place to come for all the wanderlusty, career inspo, inspiring content that’ll make you hit that “apply” button faster than we can post our next story.
Or, you could be a distant admirer who one day hopes to have a career in travel, or already be in a role in one of FCTG’s brands.
Whoever you are, wherever you’re from: welcome.
We invite you to take a peek at Flight Centre Travel Group’s Sydney HQ in the heart of booming North Sydney. Feast your eyes on the views, the hub that it’s surrounded by and the smartly designed recreational facilities. Basically, it’s the sauce. Read on about what makes our Syd digs special...
After working in hospitality, Emily Gheorghisor found her passion when she moved into travel. She shares with us how she knew it was a time for change, and why she loves working in travel at Universal Traveller.
As a Senior Team Leader at Flight Centre, Jay Dean lives and breathes excellent customer service. Here, Jay shares his advice on creating a workplace culture that makes customer service a number one priority.
Knowing how and when to go above and beyond with customer service is the key to gaining and keeping loyal customers. But what exactly does it mean and how do you get there? Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, shares his tips for understanding and prioritising customer needs.
I started my Flight Centre journey in early 2014 after returning from an overseas holiday and finding myself in a new job with nowhere to progress. A friend mentioned that Flight Centre had a lot of career progression opportunities, so combining that with my love of travel, I just knew I needed to apply!