This is the place to come for all the wanderlusty, career inspo, inspiring content that’ll make you hit that “apply” button faster than we can post our next story.
Or, you could be a distant admirer who one day hopes to have a career in travel, or already be in a role in one of FCTG’s brands.
Whoever you are, wherever you’re from: welcome.
After working in hospitality, Emily Gheorghisor found her passion when she moved into travel. She shares with us how she knew it was a time for change, and why she loves working in travel at Universal Traveller.
As a Senior Team Leader at Flight Centre, Jay Dean lives and breathes excellent customer service. Here, Jay shares his advice on creating a workplace culture that makes customer service a number one priority.
Knowing how and when to go above and beyond with customer service is the key to gaining and keeping loyal customers. But what exactly does it mean and how do you get there? Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, shares his tips for understanding and prioritising customer needs.
Cherie Canning’s bright career and work-life balance with Flight Centre Travel Group is outshone only by her passionate personality. The new mum recently returned to work following maternity leave - into her new role as the much-loved leadership trainer for FCTG’s entire Australian support team in Brisbane.
Escape Travel assistant team leader Sandy Allan shares her journey within Flight Centre Travel Group and her passion for travel.
I started my Flight Centre journey in early 2014 after returning from an overseas holiday and finding myself in a new job with nowhere to progress. A friend mentioned that Flight Centre had a lot of career progression opportunities, so combining that with my love of travel, I just knew I needed to apply!
Flight Centre area leader Nikki Tiedeman’s love of travel translated into a career spanning seven years, making a difference in people’s lives by opening up the world to those who want to see.