This is the place to come for all the wanderlusty, career inspo, inspiring content that’ll make you hit that “apply” button faster than we can post our next story.
Or, you could be a distant admirer who one day hopes to have a career in travel, or already be in a role in one of FCTG’s brands.
Whoever you are, wherever you’re from: welcome.
We invite you to take a peek at Flight Centre Travel Group’s Sydney HQ in the heart of booming North Sydney. Feast your eyes on the views, the hub that it’s surrounded by and the smartly designed recreational facilities. Basically, it’s the sauce. Read on about what makes our Syd digs special...
What does it really take to be a top performer in the travel industry? Bob Baddams, Team Leader at Flight Centre, shares his first-hand insights on what you can do to stand out from the pack.
Driving success and developing your team members is vital to becoming a successful Team Leader at Flight Centre. We talked to Nikki Dufty about her career journey and what it takes to be an inspiring leader.
Making the leap into a successful marketing career is exciting, but not without its challenges. We spoke to Cameron Robert, Marketing Automation Manager, about his journey from customer service to marketing, and how he grew his career at Flight Centre.
Working in travel is unlike working in any other industry – and the customers of Travel Consultants are equally as unique – which means taking a different approach to service. Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, explores the difference.
After working in hospitality, Emily Gheorghisor found her passion when she moved into travel. She shares with us how she knew it was a time for change, and why she loves working in travel at Universal Traveller.
As a Senior Team Leader at Flight Centre, Jay Dean lives and breathes excellent customer service. Here, Jay shares his advice on creating a workplace culture that makes customer service a number one priority.
Knowing how and when to go above and beyond with customer service is the key to gaining and keeping loyal customers. But what exactly does it mean and how do you get there? Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, shares his tips for understanding and prioritising customer needs.
Cherie Canning’s bright career and work-life balance with Flight Centre Travel Group is outshone only by her passionate personality. The new mum recently returned to work following maternity leave - into her new role as the much-loved leadership trainer for FCTG’s entire Australian support team in Brisbane.
I started my Flight Centre journey in early 2014 after returning from an overseas holiday and finding myself in a new job with nowhere to progress. A friend mentioned that Flight Centre had a lot of career progression opportunities, so combining that with my love of travel, I just knew I needed to apply!