This is the place to come for all the wanderlusty, career inspo, inspiring content that’ll make you hit that “apply” button faster than we can post our next story.
Or, you could be a distant admirer who one day hopes to have a career in travel, or already be in a role in one of FCTG’s brands.
Whoever you are, wherever you’re from: welcome.
Working in travel is unlike working in any other industry – and the customers of Travel Consultants are equally as unique – which means taking a different approach to service. Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, explores the difference.
When Kelly Pinkerton first joined Flight Centre, she never expected it would become her career. Now, seven years later, she’s found herself loving it so much she hasn’t left! Kelly shares some of the perks about being a Senior Travel Consultant that convinced her to stay in the role.
As a Senior Team Leader at Flight Centre, Jay Dean lives and breathes excellent customer service. Here, Jay shares his advice on creating a workplace culture that makes customer service a number one priority.
Working at a high-volume travel agency is a great opportunity for anyone that has a passion for the travel industry and helping others. We talked to Taylor Donpon, about how she got her career started at Flight Centre.
There are many things recruiters have to be: responsive, passionate, and timely on their delivery on promises. But what separates the very best recruiters from the rest? Georgia Slattery, award-winning Specialist Recruiter at Flight Centre, believes looking beneath the surface is key. She shares three situations where looking below the surface is essential for getting the right candidate.
Head of Employer Brand Dario Paolini has a wealth of experience helping support, maintain and grow Flight Centre Travel Group’s Australian staff base of around 10,000 people. Here, Dario shares his thoughts on why inclusivity is critical to a positive workplace environment.
Maddy Fitzpatrick is a travel consultant at Universal Traveller (formerly Student Flights), but she started off working in digital at London startups! Maddy shares the journey of how she fell in love with travel – and all the ups and downs of moving into and working as a travel consultant.
Ashleigh Conwell lives and breathes Flight Centre culture. She is one of the youngest committee members for Womenwise and developed the group’s first local chapter in 2016. With 10 years of experience in marketing strategy and implementation, Ashleigh is a seasoned leader and creator for positive change. We spoke to Ashleigh about her experience being a leader at Flight Centre Travel Group and her involvement in Womenwise.
Companies have caught on to the trend of having a diverse workforce to add inclusiveness to their brand description and work culture. However, diverse hiring initiatives need to focus on who a person is and not what they identify as, with skills and talents being the number one priority. Flight Centre Talent Acquisition Specialist, Shayna King reveals why diversity is such an important factor in the workplace.