I started my Flight Centre journey in early 2014 after returning from an overseas holiday and finding myself in a new job with nowhere to progress. A friend mentioned that Flight Centre had a lot of career progression opportunities, so combining that with my love of travel, I just knew I needed to apply!
I started at Flight Centre Garden City. My Team Leader was my biggest inspiration to push myself, take full responsibility for my business and never let myself give excuses for not achieving my very best.
Photo: Sarah outside her store at Mt Gravatt Plaza, QLD.
My Team Leader explained to me on my first day that I will get as much out of this job as I choose to - and if I put in the work it would have a successful career. I loved the idea of being rewarded based on reaching goals that would be fully within my control. My first month I hit the ground running, I achieved my target and was lucky enough to be have the opportunity to go on a domestic educational trip to the Whitsundays. I went on to achieve my 3 and 6 month novice trips, an educational trip to the Philippines and the absolute highlight was when I qualified for the global gathering in Las Vegas all in my first year. Qualifying for the global gathering was an exceptionally proud moment for me and really illustrated the time, dedication and hard work I’d put into my first year. Las Vegas was everything I imagined plus some, our keynote speaker was Gwyneth Paltrow, One Republic performed as well as other amazing acts throughout the event.
Photo: Sarah in enjoying a beautiful sunset in Abu Dhabi
Since my novice year I have worked hard to develop as a leader, being successful in an Assistant Team Leader position within Garden City and for the last year I’ve been the Team Leader at Mt Gravatt Plaza. The move from a large store to a smaller community store is one of the best decisions I have made. My days are focused on giving my customers great service and developing my team. While not every holiday is a once in a lifetime around the world trip, there is always something about the customer's trip that interests me, I love building these kinds of relationships (the gift’s aren’t bad either).
Photo: Sarah with over looking Kotor, Montenegro
Coming from a background in education I take pride in seeing my team of consultants grow and develop into experienced staff and more recently, step into leadership roles themselves. Training and development roles within the company really interest me and I hope to work towards this kind of role in the future. I am not in a rush as there are so many different roles within Flight Centre Travel Group that the opportunities to challenge and develop myself truly are endless.
Did you know that Flight Centre Travel Group is a global company with over 40 brands! Find out more about our story. If you'd like to see some snaps from our team check out #fctglife on instagram or check out our instagram profile.
At Flight Centre Travel Group, we live and breathe our number one philosophy - our people.
Our culture is dedicated to looking after people at every stage of their experience with us. It is at the core of our company and is infused into every aspect of it.