This is the place to come for all the wanderlusty, career inspo, inspiring content that’ll make you hit that “apply” button faster than we can post our next story.
Or, you could be a distant admirer who one day hopes to have a career in travel, or already be in a role in one of FCTG’s brands.
Whoever you are, wherever you’re from: welcome.
Some 70% of the workforce at Flight Centre Travel group is female. That’s some serious girl power. The career path, support network and goals of every person is unique, so to celebrate International Women’s Day, we’ve asked a bunch of women from around the company to share a bit about their career journey so far, why they work where they do, and what advice they’ve found most powerful, be it for work, or life.
Working at a high-volume travel agency is a great opportunity for anyone that has a passion for the travel industry and helping others. We talked to Taylor Donpon, about how she got her career started at Flight Centre.
Maddy Fitzpatrick is a travel consultant at Universal Traveller (formerly Student Flights), but she started off working in digital at London startups! Maddy shares the journey of how she fell in love with travel – and all the ups and downs of moving into and working as a travel consultant.
After working in the industry for ten years as a designer spanning print, web and digital mediums, Talia Yat was ready to take on her next big challenge - User Experience (UX) Designer at Flight Centre. Here, Talia shares her insights on transitioning from graphic design into a UX role.
Despite significant progress towards gender parity, businesses still have a long way to go. In a world where most business leaders are male, stepping into higher positions remains a daunting experience for skilled women. GM of Finance for the Emerging Brands division of Flight Centre Travel Group, Kelli McCosker, provides advice for how women can overcome this hurdle and become strong industry leaders.
Conflict is a natural part of team growth and facilitates learning and change. The right amount of conflict, when resolved, can bring a team together. However, despite its many benefits, it still acts as a hindrance if it gets out of control. Team Leader from Flight Centre Travel Group’s employee financial planning division, Moneywise, Michelle McGuffog, reveals how she puts a positive spin on conflict in her team.
Knowing how and when to go above and beyond with customer service is the key to gaining and keeping loyal customers. But what exactly does it mean and how do you get there? Flight Centre Travel Group’s Digital Solutions Team Leader, Tom O’Neill, shares his tips for understanding and prioritising customer needs.
Our office is unlike any other. At the heart of our brand is an unbridled love of fun - it’s even one of our EVPs. Take a tour around our global digs and see why we love to come to work each day and be around amazing people, the coolest office anywhere - and that view!
So, you’ve bit the bullet and boldly sent in your application highlighting the best of your skills and experiences! What next!? Wonder what we look for once we receive your application via the interwebs? Read on for a behind the scenes look…
In the digital age, consumers have more power than ever before. In this hyper-competitive landscape, brands need to find a way to differentiate themselves to create a standout customer-centric experience. This begins with good web design. Flight Centre UX UI Designer, Rob Mondolo, explores how he uses user centered design to deliver a competitive advantage.